Terms of Sales
You must read this entire page before placing an order.
Since 2009, the Biologiquement laboratory has been striving to permanently offer you a wide choice of organic quality products at the best price on the net.
The general conditions of sale determine the commercial relations that may exist between Biologiquement.com, the seller of the products cataloged on the reference website, biologically.com, and the customers of this site.
The consumer declares to have the full legal capacity allowing him to engage under these general conditions.
This Agreement and any dispute or claim arising out of or in connection with its subject matter or its formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England.
E-mail: contact at biologically.com
Phone: 0970440750(local rate without additional cost)
Nom de la société : BAOMIX LTD
Address: N.207 Regent Street 3 Floor
Postcode: W1B 3HH
Company number: 11834253
Tax number: GB338832967
The purpose of these general conditions is to define the rights and obligations of the parties in the context of the online sale of goods and services offered by Biologiquement to the consumer.
Customs duties and taxes may be charged to you for goods purchased from the Biologiquement laboratory store, depending on the weight of your order and the country from which you are purchasing.
No orders will be shipped to the UK.
Any order placed on this site implies full acceptance by the customer of the conditions listed below. The general conditions of sale constitute the entirety of the rights and obligations of the parties, no other condition can be integrated into them.
This contract is formed by its general conditions of sale and, in descending order of legal value, the order form.
Biologiquement informs the client of all the essential characteristics of the goods offered and deliverables. These characteristics appear in each of the product sheets. In general, these characteristics concern the dimensions, weights, quantities, colors and components of the goods offered.
Orders placed through the e-commerce service, "biologiquement.com" engage the customer upon validation by pressing the button "Proceed to order" presented on the order form.
The automatic registration systems used by www.biologiquement.com are considered as proof (law of March 13, 2000 on electronic signature), of the nature, content and date of the order. Clicking on the "Validate Order" button signifies both that you are purchasing the goods presented and also that you accept these general conditions of sale. Any order implies acceptance of these conditions of sale.
In the event that one or more items are not available under the conditions defined by the service, Biologiquement will contact you by telephone on 0970440750 or E-mail to follow your instructions before any validation of your order. Biologiquement reserves the right to refuse any order from a customer with whom there is a dispute.
The consumer is aware that the packages will be delivered by post, as soon as possible (6 to 8 working days).
We deliver to the address indicated on your order form, the information given by the buyer, when taking the order, is binding on him: in the event of an error in the wording of the recipient's contact details, Biologiquement cannot be held responsible. of the impossibility in which it could be to deliver the product.
The fact of not receiving or not going to collect the products entails the loss of the order. In the event of a dispute upon receipt of your package, make reservations to the carrier.
This dispute must be declared within 48 hours to the Biologiquement service by E-Mail: contact at biologically.com Biologiquement undertakes to claim all disputes from the Post Office and carriers. The return of the package by Biologiquement is not mandatory if the fault lies with the buyer.
Any anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged package, broken products, etc.) must be indicated on the delivery note in the form of “handwritten reservations”, accompanied by the customer's signature.
In the case of a shipment, if the package arrives open or damaged, it is essential that the customer has the delivery person on whom he depends draw up a "spoliation report" (report 170) or indicates on the carrier's delivery note the nature of the damage or disappearances, so that Biologiquement.com can open an investigation and a compensation procedure.
Lorsqu’une commande est passée sur notre boutique en ligne, nous nous engageons à respecter les mesures officielles de remboursement en vigueur. En cas d’annulation de la commande avant son expédition, le client pourra bénéficier d’un remboursement intégral du montant payé, dans un délai de 5 jours à compter de la demande d’annulation. Si le produit reçu présente un défaut ou une non-conformité par rapport à la commande, le client dispose d’un droit de rétractation de 2 jours à compter de la réception du colis pour demander un remboursement ou un échange. Le remboursement sera effectué selon le mode de paiement initial utilisé par le client lors de la commande. Toutefois, les remboursements ne seront pas accordés si le produit a été utilisé, endommagé ou altéré de quelque manière que ce soit par le client. Notre équipe se tient à votre disposition pour répondre à toute demande de remboursement et s’engage à traiter chaque cas avec la plus grande attention et transparence conformément aux directives officielles en vigueur.
- Why in the basket I am asked to pay customs fees.
Because of European legislation and the natural products we sell, we were obliged to set up the laboratory in England. When buying products from overseas on an online store, going through customs can be stressful and confusing. Paperwork, taxes, and customs duties can vary significantly by country, which can cause delays and additional costs.
This is where the EAS WooCommerce program comes in. By integrating this program with your online store at the shopping cart level, you can make customs clearance much easier for your customers. This program's features are designed to automate most customs-related tasks, reducing the risk of errors and omissions, and helping your customers receive their products faster.
All you have to do is click on the button for calculating the VAT, taxes and duties in the shopping cart, to pay your customs fees and taxes online, and receive your package more quickly, and without any further intervention on your part.
One of the most important benefits of the EAS WooCommerce app is its ability to automatically calculate customs duties and taxes for each order based on the destination country. This means your customers don't need to worry about those technical details and can shop with confidence.
In addition, the EAS WooCommerce program automatically generates the necessary customs documents for each order, such as commercial invoices and packing slips. This reduces the time and effort required to complete these paperwork, allowing us to process orders faster and better serve you.
Our indicated prices are expressed in Pounds sterling excluding VAT.
Shipping costs are extra. We invoice on the basis of the price displayed at the time of your order. The order is delivered to your address in six to eight working days, starting from the assumption of the parcel by the postal services.If the customer chooses a shipment without follow-up, Biologiquement is not required to return the package in the event of non-receipt.
The customer chooses the means of payment among those proposed on his order form:
Secure payment by card with Fire bank or Paypal.
Packages are sent after receipt of payment for the order by the customer. All unpaid orders are canceled
Biologiquement.com is responsible for the content of the biologically.com offer, the related commitments, the ordering service, logistics and delivery.
The data recorded by the Biologiquement.com service constitutes proof of all commercial transactions made by Biologiquement.com to its customers.
For the smooth running of the order, the personal data collected will be subject to computer processing, the consumer acknowledges having knowledge of it. In accordance with the law of January 6, 1978 relating to data processing, files and freedoms, the information requested from you is necessary for the processing of orders and deliveries. The customer has a right to access and rectify personal data concerning him as well as a right of opposition. This computer processing is the subject of a declaration to the CNIL. To exercise one of these rights, the customer must contact biologically.com at the E.mail address: contact at biologically.com
You agree to receive discount codes by SMS or MMS.
In the event that a dispute arises from this contractual relationship, the parties undertake before any legal action to seek an amicable solution. Any complaint must be addressed to the service biologically.com at the E.mail address: contact at aerobase biologically.com
The Baomix company, owner of the Biologiquement shop, is a direct importer of natural, organic and fair trade products. His shop offers a whole range of products derived from 100% natural Himalayan goji and organic baobab fruit. The goji plant, the dried Ningxia Himalayan goji berry, its juice. Baomix Baobab fruit pulp, Baoil virgin Baobab seed oil, organic maca, moringa, green coffee, organic vet tea, soursop graviola and organic Hibiscus flower AB, and many more others products. Distribution to individuals and professionals, throughout France and around the world.
Well-being and health products, to regain or maintain vitality, recommended for children in the growth phase, students, athletes and seniors. All these products are fair trade.
Biologically understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who accesses the website,https://www.biologiquement.com/ (“Our Site”)and we will only collect and use personal data as described here, and in a way that is consistent with our obligations and your rights under the law.
- Definitions and interpretation
“Account” means an account required to access and/or use certain areas and features of our site;
“Cookie” means a small text file placed on your computer or device by our Site when you access certain parts of our Site and/or when you use certain features of our Site. Details of the cookies used by our site are set out in section 13, below;
“Cookie Act” means the relevant parts of the Personal Information Protection and Electronic Communications (EC Directive) Regulations 2003;
“Personal Data” means any data that relates to an identifiable individual who can be identified directly or indirectly from that data. Here, it means personal data that you give us via our site. This definition shall, where applicable, incorporate the definitions provided in EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); And
“We/Our/Our” means Biologically, i.e. the public name of the website of the Association of Professional Tourist Guides (APTG), a limited liability company, registered in England whose registered address is 3 Rd Floor N.207 Regent Street W1B 3HH London and whose principal trading address is the same.
- Our organization
2.1 Our site is owned and operated by the Association of Professional Tourist Guides (APTG), a private limited company registered in England under company number 3942284, whose registered address is 128 Theobald's Road, London, WC1X 8TN and whose principal address is 128 Theobald's Road, London, WC1X 8TN.
2.2 The person in charge of data protection is Anna Simpson and she can be contacted by email at contact arobasebiologiquement.com or by telephone at 33 (0) 970466668, or by post at Baomix 3 Rd Floor N.207 Regent Street W1B 3HH London.
- This policy, what does it include?
- Your rights
4.1 As a data subject, you have the following rights under the GDPR, which this policy and our use of personal data have been designed to respect:
4.1.1 The right to be informed about our collection and use of personal data;
4.1.2 The right to access the personal data we hold about you (see clause 12);
4.1.3 The right to rectification if any personal data we hold about you is inaccurate or incomplete (please contact us using the details in clause 14);
4.1.4 The right to be forgotten, meaning the right to ask us to delete any personal data we hold about you (We only hold your personal data for a limited period of time, such as it's explained in section 6, but if you want us to remove them sooner, please contact us using the details in section 14);
4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;
4.1.6 The right to data portability (obtaining a copy of your personal data for reuse with another service or organisation);
4.1.7 The right to object to our use of your personal data for a particular purpose; And
4.1.8 Rights in relation to automated decision-making and profiling.
4.2 If you have any reason to complain about our use of your personal data, please contact us using the details provided in section 14 and we will do our best to resolve the problem for you. If we are unable to help you, you also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office.
4.3 For further information about your rights, please contact the Information Commissioner's Office or your local Citizens Advice Bureau.
- What data do we collect?
5.2 date of birth;
5.4 Business/company name
5.5 job title;
5.7 contact details such as email addresses and telephone numbers;
5.8 demographic information such as postcode, preferences and interests;
5.9 Financial information such as credit or debit card numbers;
5.10 IP address;
5.11 web browser type and version;
5.12 operating system;
5.13 a list of URLs beginning with a referring site, your activity on our site, and the site to which you exit;
- How do we use your data?
6.1 All personal data is processed and stored securely, for no longer than necessary in view of the reason for which it was collected in the beginning. We will comply with our obligations and protect your rights under the GDPR at all times. For more details on security, please review section 7, below.
6.2 Our use of your personal data will always be legally justified, either because it is necessary for our performance of a contract with you because you have consented to our use of your personal data (for example by subscribing to emails) , or because it is of our own legitimate interest. More specifically, we may use your data for the following purposes:
6.2.1 Providing and managing your Account;
6.2.2 Providing and managing your access to our site;
6.2.3 Personalize and tailor your experience of our site;
6.2.4 To provide our services (please note that we need your personal data in order to enter into a contract with you);
6.2.5 Personalize and tailor our Services for you;
6.2.6 Respond to emails from you;
6.2.7 Provide you with emails to which you have subscribed (you can unsubscribe or opt out at any time by unsubscribing via newsletter currently sent by the Mailchimp service.
6.2.8 Market studies;
6.2.9 Analyzing your use of our site and collecting feedback so that we can continually improve our site and your experience as a user;
6.3 With your permission and/or where permitted by law, we may also use your data for marketing purposes, which may include contacting you by email and/or telephone and/or text messaging and/or post with information, news and offers about our services. However, we will never send you unsolicited marketing communications or spam and we will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Data Protection Regulation and Electronic Communications (EC Directive) 2003.
6.4 You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
6.5 We keep your personal data indefinitely or until you have requested that we delete it from our databases.
- How and where is your data stored?
7.1 We only keep your personal data for long enough to use it as explained above in section 6, and/or for as long as we have your permission to store it.
7.2 Your data will only be stored in the UK.
7.3 Data security is very important to us, and to protect your data We have taken appropriate measures to protect and secure the data collected through our site.
- Are your data shared?
8.1 Subject to clause 8.2, We will never share any of your data with third parties for any purpose.
8.2 In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, when we are involved in legal proceedings, when complying with a legal obligation, a court order , or at the direction of a government authority.
8.3 We may compile statistics about the use of our site, including data on traffic, usage patterns, user numbers, sales and other information. All of this data will be anonymized and will not include any personally identifying data, nor any anonymized data that can be combined with other data and used to identify you. We may from time to time share this data with third parties such as potential investors, affiliates, partners and advertisers. Data will only be shared and used within the limits of the law.
- What if our business changes hands?
9.2 In the event that any of your data should be transferred in this way, you will not be contacted in advance, nor informed of the changes.
- Your control of your data
10.1 When you submit personal data through our site, registration and opt-in to our employment services, you may be given options to restrict our use of your data. In particular, We aim to give you strong controls over Our use of your data for direct marketing purposes (including the ability to opt out of receiving emails from Us by unsubscribing through the use of links provided in Our emails and when providing your details and managing your account).
10.2 You may also register for one or more of the UK Preference Services: the Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”) and the Sending Preference (“the MPS”). These can help you avoid receiving unsolicited marketing. However, please note that these services will not prevent you from receiving marketing communications that you have consented to receive.
- Your right to withhold information
11.1 You can access certain areas of our site without providing data. However, to use all the features and functions available on our site, you may be required to submit or authorize the collection of certain data.
- How can you access your data?
You have the right to request a copy of any personal data held by us (where such data is held). Under the GDPR, no remuneration is payable and we will provide all information as requested by you free of charge. Please contact us for further details at contact at biologically.com or using the contact details below in Section 14.
13.2 By using our site, you may also receive certain third-party cookies on your computer or device. Third-party cookies are those placed by websites, services and/or parties other than us. Third-party cookies are used on our site for analytics and remarketing. For more details, please see Section 6, above, and Section 13.6 below. These cookies are not integral to the operation of our site and your use and experience of our site will not be impaired by denying consent to them.
13.3 All cookies used by and on our site are used in accordance with current cookie law.
13.4 Our site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyze anonymous usage information, which allows us to better understand how our site is used. This allows us to improve our site and the services offered through it. You do not have to allow us to use these cookies, but while our use of these cookies does not pose any risk to your privacy or your secure use of our site, it allows us to continually improve our site, which which makes it a better and more useful experience for you.
13.5 The analytics service(s) used by our site employs cookies to collect the required information.
13.6 You can choose to delete cookies from your computer or device at any time, but as a result you may lose any information which enables you to access our site more quickly and efficiently, including, but not limited to, connection and personalization settings.
13.7 We recommend that you keep your Internet browser and operating system up to date and consult the help and advice provided by the developer of your Internet browser and the manufacturer of your computer or device if you are unsure how to change your privacy settings.
- contact us
Nous pouvons modifier cette politique de confidentialité de temps à autre (par exemple, si la loi est modifiée). Toute modification sera immédiatement affichée sur notre site et vous serez considéré comme ayant accepté les termes de la Politique de confidentialité au moment de votre première utilisation de notre site après les modifications. Nous vous recommandons de consulter cette page régulièrement pour vous tenir au courant.
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Biologically Laboratory est partenaire vendeur de la marketplace Cocote et est enregistré auprès de Lemon Way, Établissement de paiement agréé par l’APCR en France le 24/12/2012 sous le numéro 16568